Privacy Policy
effective date 26.06.2026
Kray K9 (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following information:
-
Your name
-
Email address
-
Telephone number
-
Information you provide through contact forms
-
Information about your dog (such as breed, age, behaviour or training goals)
-
Website usage data, including your IP address, browser type and pages visited through cookies and analytics
How We Use Your Information
We use your information to:
-
Respond to enquiries
-
Book and manage training sessions
-
Provide customer support
-
Send information about our services if you have requested it
-
Improve our website and customer experience
-
Meet legal or regulatory requirements
We will only use your personal information where we have a lawful basis to do so under UK data protection law.
Marketing
We will only send you marketing emails if you have chosen to receive them. You can unsubscribe at any time by following the link in our emails or contacting us directly.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party providers who help us operate our business, such as:
-
Website hosting providers
-
Email service providers
-
Payment processors
-
Booking software providers
These organisations only process your data on our behalf and are required to keep it secure.
We may also disclose information where required by law.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may include:
-
Essential website functionality
-
Website performance and analytics
-
Security
You can control or disable cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access or disclosure.
While we do our best to protect your information, no online system can be guaranteed to be completely secure.
How Long We Keep Your Information
We only keep your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
-
Access the personal information we hold about you
-
Request correction of inaccurate information
-
Request deletion of your data where appropriate
-
Restrict or object to processing
-
Request transfer of your data
-
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.
Kray K9 (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following information:
-
Your name
-
Email address
-
Telephone number
-
Information you provide through contact forms
-
Information about your dog (such as breed, age, behaviour or training goals)
-
Website usage data, including your IP address, browser type and pages visited through cookies and analytics
How We Use Your Information
We use your information to:
-
Respond to enquiries
-
Book and manage training sessions
-
Provide customer support
-
Send information about our services if you have requested it
-
Improve our website and customer experience
-
Meet legal or regulatory requirements
We will only use your personal information where we have a lawful basis to do so under UK data protection law.
Marketing
We will only send you marketing emails if you have chosen to receive them. You can unsubscribe at any time by following the link in our emails or contacting us directly.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party providers who help us operate our business, such as:
-
Website hosting providers
-
Email service providers
-
Payment processors
-
Booking software providers
These organisations only process your data on our behalf and are required to keep it secure.
We may also disclose information where required by law.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may include:
-
Essential website functionality
-
Website performance and analytics
-
Security
You can control or disable cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access or disclosure.
While we do our best to protect your information, no online system can be guaranteed to be completely secure.
How Long We Keep Your Information
We only keep your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
-
Access the personal information we hold about you
-
Request correction of inaccurate information
-
Request deletion of your data where appropriate
-
Restrict or object to processing
-
Request transfer of your data
-
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.